Shipping policy

SHIPPING POLICY

Thank you for shopping with God of Jacob Clothing. Please review our shipping guidelines below.

1. ORDER PROCESSING

  • Orders are processed within 7-10 business days (excluding weekends and holidays).

  • Once your order ships, you will receive a confirmation email with tracking information.

2. SHIPPING RATES & DELIVERY TIMES

  • Shipping rates are calculated at checkout based on location and order size.

  • Estimated delivery times are provided by the carrier and may vary depending on your location.

  • Please note: delivery times are estimates and not guaranteed.

3. SHIPPING LOCATIONS

  • We currently ship to Canada and the US. 

  • For international orders, customers are responsible for any customs duties, taxes, or import fees. These charges are non-refundable.

4. LOST, STOLEN, OR DELAYED PACKAGES

  • Once an order has been shipped and handed to the carrier, God of Jacob Clothing is not responsible for lost, stolen, or delayed packages.

  • If your order is marked as delivered but you did not receive it, please contact the carrier directly to file a claim.

5. INCORRECT ADDRESSES

  • Please ensure your shipping address is accurate at the time of purchase.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer.

  • If a package is returned due to an incorrect address, the customer will be responsible for reshipment fees.

  • If you need to update or change your shipping address, please reach out to godofjacobclothing@gmail.com

6. PRE-ORDERS & LIMITED DROPS

  • Pre-order and limited-release items may have extended shipping timelines. These will be clearly noted in the product description.

7. MULTIPLE ITEM ORDERS

  • Orders containing multiple items may ship separately depending on product availability.

8. HOLIDAY SHIPPING

  • During peak seasons or holidays, shipping times may be longer than usual. We recommend placing orders early to avoid delays.

9. CONTACT US

For shipping-related questions, please contact us at:
godofjacobclothing@gmail.com